Key Account Manager (IT Network)
Salary
RM4,000 - RM6,000 (+Commission + Accelerator)
Location
Bukit Jalil
Years of experience
2 year
Employment type
Full Time
About the Role
Job Duties
Develop and execute effective sales and account strategies to achieve revenue and growth targets
Manage and grow assigned key accounts by understanding client needs and business objectives
Identify upselling and cross-selling opportunities; develop strategic account plans to maximize revenue
Build and maintain strong, long-term relationships with key decision-makers and stakeholders
Serve as the primary point of contact for client inquiries, issues, and escalations
Collaborate closely with internal sales, pre-sales, and technical teams to deliver solutions effectively
Maintain a strong understanding of IT network products and services to communicate value propositions clearly
Prepare and present regular account performance, pipeline, and forecast reports to management
Monitor account performance and ensure customer satisfaction and retention
Job Requirements
Requirements:
Minimum 2 years of experience in Key Account Management within the IT network / IT solutions industry
Proficient in English, Bahasa Malaysia, and Mandarin (spoken)
Diploma, Degree, or relevant professional certifications in IT, Networking, or related fields
Knowledge of Cybersecurity, Network Infrastructure, Cloud, and Data Server solutions
Proven track record of meeting or exceeding sales targets in the IT industry
Experience managing enterprise or mid-sized corporate clients
Workle Pte Ltd
Workle Pte Ltd is an established, leading provider of professional recruitment, executive search and human capital management solutions on behalf of the world’s top organisations.
As we understand Human Resources (HR) is the major issue of companies in Singapore especially with the lack of skilled employees in this growing economy. Workle was formed to provide ideal employers with the right employees based on organizational needs and requirements. Workle consults clients based their business models, organization culture and needs with candidates being offered a place only if they meet the stringent 90% fit of the organization requirement and culture. This methodology ensures the Right candidate is well placed in every organization, every time!
Our role is to seek out dynamic individuals who can enhance and contribute actively to the success and growth of our clients’ businesses.